40% of ALL businesses fail due to Cash Flow issues and one of the biggest contributors is late payments!
In this role we will not only help chase up the money that is owed to you in a friendly yet uncompromising manner but protect your business from major future issues by implementing & actioning effective procedures that minimise your risk.
CHASING FOR PAYMENT
• Producing & Sending Statements of Accounts to Customers.
• Sending effectively timed & worded Payment Reminders.
• Conducting Calls to Respectfully Chase Customers to Pay their Upcoming/Overdue Debts.
MANAGING CUSTOMERS & CUSTOMER ACCOUNTS
• Allocating & Maintaining Customer Accounts (Invoices, Credit Notes & Payments).
• Running & Assessing Credit Reviews on New & Existing Customers.
• Approving New / Increased Customer Credit Limit Requests.
• Managing Invoice Finance / Discounting Facilities
• Managing & Resolving Customer Queries
• Actioning Customer Requests.
DEBT COLLECTION PROCESS DEVELOPMENT
• Implementing necessary changes to Internal Processes.
• Put together Official Company Documents - Customer Application Forms, Limit Increase Request Form, T&C's.
CREDIT CONTROL REPORTING
• Monitoring & Reporting on Credit Control Performance
• Weekly/Monthly Aged Debtor Analysis
• Conducting Yearly/Bi-Yearly Limit Reviews
• Chasing Customers that are over their Limit
• Attending Debtor Related Meetings.
LAWFUL DEBT COLLECTION
• We can have our 3rd Party Law Firms Advance Serious Cases Further to the Courts.