WE ARE PART OF THE
FAMILY.
NEVER miss an important call again! Our experienced phone handlers will answer your incoming calls remotely as an extension of your business giving incoming callers a seamless, professional & friendly experience.
Keep your current number or use a number we provide to you & turn your divert on and off when needed.
ESSENTIAL ELEMENTS
• We answer as an extension of your business.
• All Calls are answered by experienced & well trained Call Handlers.
• You can turn your call divert on and off when you please.
• Our Current Call Answering window is between 8am - 6pm - if you wish for this to be extended, please voice this to us.
• After each call, the *reason for the call, the *callers name, their *contact details and *anything else you need will be sent via email.
OPTIONAL ELEMENTS
• We can action various straightforward or complex processes over the phone.
• We can provide callers with information on the company & it's services (both straightforward or complex).
• We can action Call Transfers to appropriate department or individuals.
• We can book in Meetings, Appointments & other Diary Events.
• We can deal with customer requests.
• We can do Quote Calculations, Order Processing & Payment Taking over the phone.
• We can Communicate with Suppliers re outstanding invoices & deal with requests.
• We can coupled with other services we can operate as one or more of your specific department phone lines - *Accounts, *Customer Services, *Debt Recovery, *Sales etc.
• If there's anything you need that we don't have above, it's likely do-able for us, so by all means ask us the question!